Notes for leaders of growing businesses
Short, practical pieces on operations, systems and technology leadership. Each one is built around a single idea you can put to work in your own business.
Three Questions Before You Automate
Automation multiplies whatever it is pointed at. Three questions to answer first, and why most businesses stall on the second.
Big-Company Habits Worth Stealing
Large companies get plenty wrong, but four of their habits cost almost nothing and work at any size. Here is what to borrow and what to leave behind.
Five Signs You've Outgrown Your Spreadsheets
Spreadsheets are a fine place to start. Here are five signs the file has begun running the business, and what to fix first.
When a Fractional Technology Leader Makes Sense
An honest look at who benefits from part-time senior technology leadership, who does not, and how to tell which side of the line you are on.
Stop Bolting AI On
Most AI projects that disappoint are foundation failures, not AI failures. Three things have to be true before AI earns its keep.